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Information

Privacy Policy

Enjoy shopping safely with Longforte Trading knowing that we place the highest priority on both privacy and security of your personal data.
 
  • Secure shopping with high security encryption.
  • We never exchange your email address with anyone else for marketing purposes.
  • We only email you with our articles and offers if you explicitly request this
 
We guarantee that every online purchase you make from our store is a secure transaction.
Our site uses the strongest commercially available level of encryption, 128-bit Secure Socket Layers (SSL). This ensures that your transactions are secure and your information cannot be hijacked or redirected to anyone.
 
 
What information we hold about you
 
If you have bought something from us we will have your email address, phone number, and billing address. If you choose to deliver items to a someone else we will also have their name and address. Information is only used to help us deliver the parcels and contact you. We do not store credit card details - when you buy online, you will be prompted to enter your details directly on the Protx payment page.
 
You may also optionally decide to receive our newsletter and special offers. You can opt-out of this at any time by using 'My Account'.
 
We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history.
We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't track individual users pathways through the site. Our site also uses 'cookies'.

 
What we do with your information
 
In addition to processing your order, we also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history.
 
We never exchange, sell or otherwise give away your email address to other companies. Your email address is used for emailing you regarding your orders and to update you with our newsletter, where requested.

 
Who else sees your information
 
We may have to disclose some of your information to service suppliers to help complete your order. These parties include Royal Mail, Parcel Line, DHL, Parcel Force, and City Link.

 
Your consent
 
By using our web site you consent to us using the personal information you have given Longforte Trading and our trusted partners, as outlined in this Privacy Policy. If you are worried about anything to do with our site, please email us at info@longforte.com and we'll be glad to address any concerns.

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