**DELIVERY UPDATE 17/12/2022**
Due to the ongoing strike action from workers at Royal Mail & bad weather, orders placed with Standard UK delivery will be significantly delayed and may take up to a week to arrive. If you have chosen this delivery option, we will assume that you are aware of these days and would like us to send it by Royal Mail anyway.
Delays in the DPD network have now improved but we are continuing to mainly use FedEx as over 95% of parcels sent with them are arriving on time. We recommend that if you need your order sooner and/ or it is urgent to choose the 'Courier' delivery option at checkout and your order will be dispatched primarily by FedEx. Orders are taking a maximum of 1 working day to dispatch but same-day dispatch is being processed as much as possible. The 'Courier' option means we will send the order out once packed by a Courier but does not mean that the order will be dispatched on the same day or delivered on the next working day. For customers in N.Ireland we can only send items out by Royal Mail due to the prohibitive cost of sending parcels to N.Ireland by DPD. If you require a 2 day or next day delivery to N.Ireland please email us at firstname.lastname@example.org so we can quote you for this.
During most of the year, we aim to process all orders placed by Courier Delivery received by 14:00 Monday to Friday for same-day despatch. We will attempt to dispatch Standard Delivery orders same-day but they may be dispatched the next working day when order volumes are high. If your order is urgent and placed after this time please give us a call to discuss the options available. Please note that during periods of high demand such as Christmas, orders placed approaching the the cut-off time will be attempted for same-day dispatch but may not be possible. If items cannot be dispatched on the same day they will go out on the next working day.