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Delivery

IMPORTANT: PLEASE READ - LONGFORTE IS MOVING PREMISES - FRIDAY 16TH MARCH

We will be moving to a much larger and exciting new premises from Friday 16th March 2018 with trading beginning at our new warehouse from Thursday 22nd March 2018.
 
Our new address will be as follows:
 
Longforte Trading Limited
Unit 2
6 Greycaine Road
Watford
WD24 7GP
 
What does this mean for you?
 
- Our phone lines will be down for a few days whilst all our new phone systems are being installed. Please email in any queries and if important please include "URGENT" in the subject title.

- Please place all orders before 3pm on Thursday 15th March for normal dispatch. Orders after this time will start to be dispatched from the following Thursday (22nd March). Please bear with us during this time as it will take a day to clear the backlog of orders. All steps will be taken to reduce the downtime in service.

- Refunds and returns will take longer to process as mail is diverted to our new address.

- A much larger warehouse and new machinery means more stock, better prices and some amazing new exclusive products to come!

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To ensure safe and fast delivery of your order we use highly reputable courier companies and negotiate great shipping rates with them. 

During most of the year, we aim to process all orders received by 15:00 Monday - Friday for same day despatch. If your order is urgent and placed after this time please give us a call to discuss the options available.  Please note that due to high demand over the Christmas period, same-day dispatch will be attempted but may not be possible. If items cannot be dispatched on the same day they will go out on the next working day.

Due to our huge range of products, delivery charges can vary according to product and quantity and this will be automatically calculated upon checkout.

Should you have any queries prior to placing your order please contact us on 0208 795 7560 or alternatively send us an email at info@longforte.com and one of the team will get back to you.


Non mainland UK & Overseas orders
 
Special rates apply for Europe, Rest of World, Republic of Ireland, Northern Ireland, Scottish Highlands and the islands including Isle of Man and the Isle of Wight. If you do not see shipping options for your country available at checkout, please contact the team and we will be happy to help.

 
Holiday periods
 
During holidays such as Good Friday, Easter Monday, Christmas Day, Boxing Day, New Year’s Day & other Public Bank Holidays delivery times may be affected. If you would like to know more about when you will receive your order, please do not hesitate to contact us.

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